Iterative Design and Usability Testing of the iMHere System for Managing Chronic Conditions and Disability
DOI:
https://doi.org/10.5195/ijt.2016.6194Abstract
A novel mobile health platform, Interactive Mobile Health and Rehabilitation (iMHere), is being developed to support wellness and self-management among people with chronic disabilities. The iMHere system currently includes a smartphone app with six modules for use by persons with disabilities and a web portal for use by medical and rehabilitation professionals or other support personnel. Our initial clinical research applying use of this system provides insight into the feasibility of employing iMHere in the development of self-management skills in young adults (ages 18-40 years) with spina bifida (Dicianno, Fairman, McCue, Parmanto, Yih, et al., 2015). This article is focused on describing the iterative design of the iMHere system including usability testing of both the app modules and clinician portal. Our pilot population of persons with spina bifida fostered the creation of a system appropriate for people with a wide variety of functional abilities and needs. As a result, the system is appropriate for use by persons with various disabilities and chronic conditions, not only spina bifida. In addition, the diversity of professionals and support personnel involved in the care of persons with spina bifida (SB) also enabled the design and implementation of the iMHere system to meet the needs of an interdisciplinary team of providers who treat various conditions. The iMHere system has the potential to foster communication and collaboration among members of an interdisciplinary healthcare team, including individuals with chronic conditions and disabilities, for client-centered approach to support self-management skills.
References
Appelbaum, P. S., & Grisso, T. (2001). MacArthur Competence Assessment Tool for Clinical Research. Sarasota, FL: Professional Resource Exchange.
Årsand, E., Frøisland, D. H.,Skrøvseth, S.O., Chomutare, T., Tatara, N.,Hartvigsen,G. & Tufano, J.T. (2012) Mobile health applications to assist patients with diabetes: Lessons learned and design implications. Journal of Diabetes Science and Technology, 6, 1197-1206. doi: 10.1177/193229681200600525
Ben-Zeev, D., Kaiser, S. M., Brenner, C. J., Begale, M., Duffecy, J., & Mohr, D. C. (2013). Development and usability testing of FOCUS: A smartphone system for self-management of schizophrenia. Psychiatric Rehabilitation Journal. Advance online publication. doi: 10.1037/prj0000019
Bowman, R.M., McLone, D.G., Grant, J.A, Tomita, T, & Ito, J.A. (2001). Spina bifida outcomes: a 25-year prospective. Pediatric Neurosurgery;34, 114-120.
Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 319-340.
Dicianno, B.E., Kurowski, B.G., Yang, J.M., Chancellor, M.B., Bejjani, G.K., Fairman, A.D.,...Sotirake, J. (2008). Rehabilitation and medical management of the adult with spina bifida. Physical Medicine and Rehabilitation, 87, 1027-1050.
Dicianno, B.E., Fairman, A.D., McCue, M.P., Parmanto, B., Yih, E., McCoy, A.,…Brienza, D. (2015). Feasibility of using mobile health to promote self-management in spina bifida. American Journal of Physical Medicine and Rehabilitation, 0, 1-13. doi:10.1097/PHM.0000000000000400
Dicianno, B.E., Parmanto, B., Fairman, A.D., Crytzer, T.M., Yu, D.X., Pramana, G.,…Petrazzi, A.A. (2015). Perspectives on the evolution of mobile (mHealth) technologies and application to rehabilitation. Physical Therapy Journal, 95, 397-405.
Fairman, A.D., Dicianno, B.E., Datt, N., Garver, A., Parmanto, B., & McCue, M.P. (2013). Outcomes of clinicians, caregivers, family members and adults with spina bifida regarding receptivity to use of the iMHere mHealth solution to promote wellness [Internet]. International Journal of Telerehabilitation, 5(1), 3-16. Available at: http://telerehab.pitt.edu/ojs/index.php/Telerehab/article/%20view/6116
Free, C., Phillips, G., Galli, L., Watson, L., Felix, L, Edwards, P., …Haines, A. (2013). The effectiveness of mobile-health technology-based health behaviour change or disease management interventions for health care consumers: A systematic review. PLoS Med 10(1): e1001362. doi:10.1371/journal.pmed.1001362
Lewis, J.R. (1993). IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use. (Technical Report 54.786) IBM Corporation, Boca Raton, Florida.
Parmanto, B., Pramana, G., Yu, D.X., Fairman, A.D., Dicianno, B.E., & McCue, M.P. (2013). iMHere: A novel mHealth system for supporting self-care in management of complex and chronic conditions. Journal of Medical Internet Research mHealth uHealth,1(2), e10.
Rubin, J. & Chisnell, D. (2008). Handbook of usability testing: How to plan, design, and conduct effective tests (2nd ed). Wiley Publishing, Inc., Indianapolis, IN. Full text available for download at: http://ccftp.scu.edu.cn:8090/Download/efa2417b-08ba-438a-b814-92db3dde0eb6.pdf
Smith, A. (2015). U.S. Smartphone use in 2015.Retrieved from: http://www.pewinternet.org/2015/04/01/us-smartphone-use-in-2015/
Virzi, R.A., Sorce, J.F. & Herber, L.B. (1993). A comparison of three usability evaluation methods: Heuristic, think aloud and performance testing. Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting, 309-313.
Yu, D.X., Parmanto, B., Dicianno, B.E., Watlaf, V.J. & Seelman, K. (2015). Accessibility needs and challenges of a mHealth system for patients with dexterity impairments. Disability and Rehabilitation: Assistive Technology, 1-9. doi:10.3109/17483107.2015.1063171
ISSN 1945-2020 (online)